Question 1

What items can you remove?

Accepted Answer

We can remove almost anything! This includes furniture, appliances, electronics, yard waste, construction debris, mattresses, and general household junk. We do NOT remove hazardous materials, chemicals, or biohazards.

Question 2

Do you offer same-day service?

Accepted Answer

Yes! We offer same-day junk removal service in most areas. Call us before 2 PM for same-day pickup availability.

Question 3

What areas do you serve?

Accepted Answer

We currently serve the entire San Francisco Bay Area, including San Francisco, Oakland, Berkeley, San Jose, and surrounding cities.

Question 4

Do you do the loading?

Accepted Answer

Absolutely! Our team handles all the heavy lifting. You just need to point to what you want removed, and we'll take care of the rest.

Question 5

How is pricing determined?

Accepted Answer

Our pricing is based on how much space your items take up in our truck. We offer load-based pricing with clear, upfront rates. You'll know the exact price before we start any work.

Question 6

Do you offer free estimates?

Accepted Answer

Yes! We provide free, no-obligation estimates. You can get a quote online or schedule an in-person estimate for larger jobs.

Question 7

Are there any hidden fees?

Accepted Answer

No hidden fees, ever. The price we quote is the price you pay. This includes labor, hauling, disposal, and recycling fees.

Question 8

What payment methods do you accept?

Accepted Answer

We accept all major credit cards, debit cards, and cash. Payment is collected after the job is complete and you're satisfied with our work.

Question 9

How do I schedule a pickup?

Accepted Answer

You can book online through our website, call us directly, or request a quote and we'll get back to you within 24 hours.

Question 10

Do I need to be present during the pickup?

Accepted Answer

While it's preferred, it's not always necessary. We can work with you to arrange access if you can't be there in person.

Question 11

What happens to my junk after you take it?

Accepted Answer

We're committed to responsible disposal. We recycle, donate, and repurpose as much as possible. Only items that can't be reused go to proper disposal facilities.

Question 12

How long does a typical job take?

Accepted Answer

Most residential jobs take between 30 minutes to 2 hours, depending on the volume and accessibility. We'll give you a time estimate when we arrive.

Frequently Asked Questions

Services

Pricing

Scheduling & Process

Still have questions?

Frequently Asked Questions

Services

Pricing

Scheduling & Process

Still have questions?